YES!! We Are Hiring...
Front Desk Receptionist/Office Administrator
Job Type: Full-time
Who We Are Looking for
Are you comfortable with talking to strangers both in person and on the phone? Are you a self-starter? Is being “organized” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day? Can you communicate effectively with people from all different backgrounds – both written and verbal? Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
Do you have a positive outlook on life? Are you flexible and open to change, committed to learning? If so, you could be just the person we are looking for to fill the position that we have able in the reception and on the front desk in our busy physical therapy clinic.
About Us – Genuine Care Physical Therapy
We are one of the fastest growing physical therapy clinics that have been established one year ago. The founder of the company – is a former director of rehab in Palmdale Regional Medical Center, a Board Certified Orthopedic and Sports Specialist, and a doctor of Physical Therapy. We’ve experienced rapid growth since we open this clinic. Now we are building the incredible team and culture at the Genuine Care Physical Therapy – will allow us to create a place that staff love to come to work to learn and grow – and a place that our patients look forward to coming back to time and time again.
www.genuinecarept.com is the website of our clinic for your inspection.
We now have a growing client database and we’re looking to add value to our service by bringing in a person to occupy the vital role on our front desk.
As a result, we are now offering you an opportunity to help us to continue that grow and provide a sensational customer experience for our patients that goes way beyond that which is offered by most health care facilities.
The right person is likely to have been working in a customer facing environment and has a long track record of dealing inquires, turning inquiries into happy customers.
The Role
You will be responsible for managing a busy front desk and waiting room experience, meeting and greeting our patients, answering the phone, converting inquiries into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business. You’ll do that by creating the type of customer service experience that patients will be happy to pay for - and just as happy to tell others about.
The Tasks
Skills/Competencies Needed
What we will do for you
What to do Next
Please email us at admin@genuinecarept.com and we will be in contact with you to discuss the opportunity and the application process.